Overview

Roles and permissions

The roles at a glance#

  • Owner — one per workspace. The only role that can spend money or delete the workspace.
  • Admin — runs the workspace day to day. Reaches every board.
  • Member — the ordinary working role, on the boards they've been added to.
  • Viewer — read-only. Free, never counted against your seat limit.
  • Commenter — a viewer who may also comment on tickets it can see.
  • Guest (view only) — an outsider on named boards. Free.
  • Guest (can edit) — the same reach, plus write access. Costs a seat.

What each role can do#

Capability Owner Admin Member Viewer Guest (view) Guest (edit)
Read boards they're added to Yes Yes Yes Yes Yes Yes
Reach every board in the workspace Yes Yes No No No No
Read the wiki Yes Yes Yes Yes No No
Create and edit tickets on their boards Yes Yes Yes No No Yes
Open admin screens (People, Invitations, API keys, Audit log) Yes Yes No No No No
Start, change or cancel the subscription Yes No No No No No
Rename or delete the workspace Yes No No No No No
Counts as a billable seat Yes Yes Yes No No Yes

Guests see the workspace as if it were only their boards#

A guest additionally cannot list the workspace's people beyond their own boards, read any wiki page, read Trash/labels/templates/billing, or reach admin screens. A guest cannot be promoted straight to admin or owner — make them a member first.

Viewers are read-only and free#

A viewer reads every board they're added to and every wiki page in the workspace, and changes nothing. Never billed, never refused by a seat limit. Blocked writes answer 403 {"error": "Your role in this workspace is read-only."}.

Ownership is not a dropdown#

Ownership moves through a deliberate transfer; the outgoing owner becomes an admin. See Members and offboarding for how to transfer.

Changing a role takes effect immediately — including for any API key that person already holds. See API keys.

Updated

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